Electronic mail should be treated just as you would the old fashion snail mail. The same principles apply to writing mail, filing mail, address books. You may not meet your correspondents face to face. Your e-mail creates an impression about you and your business. Make sure that you pay attention to small things that mean a lot. First impressions count.

  NEVER assume that an e-mail has been delivered.

  NEVER assume that you will get a notification is something goes wrong.

  NEVER assume that even if it has been delivered that it has been read.

 

IF it is really important ask for a confirmation, not notification, but a reply from the person directly. If it is time sensitive, phone and let the person know it should be coming for there.