What Did You Say?

What Did You Say? : The Art of Giving and Receiving Feedback 
by Charles N. Seashore, Edith Whitfield Seashore and Gerald. M. Weinberg, Douglas Charles Press, North Attleborough, MA, 1992

Here is my bias - this is a must read book for anyone in the management consulting, facilitation or training business.  The authors follow a sensible and clear route that would be a benefit to any reader.  It is small, easy to read and powerful.  The vignettes display excellent examples and the exercises at the end of each short chapter are practical.  The italics of fantasy and fact regarding "feedback" makes for an even faster read.  You can browse through it quickly to find the passages where you wish to focus.  

The book is short and sweet enough but you can find it completely summarized in three pages in the Epilogue.  If it sounds as if there isn't much meat to this book, think again.  It is deceptively challenging but not daunting.  It makes a great reference book that I like to come back to time and time again.

RFH (00/06)

For more information  on this out of print book.  You may contact Edith Seashore at (410) 997-2829 or edieseashore@comcast.net, or The Bingham House, by phone (207) 824-215 or fax (207) 824-2308.