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What if my Client disagrees with the results? No one will agree with his or her results completely. Nor should they.
The results are only a guide – pieces of the puzzle giving us some clues
how people function. No assessment is the be-all and end-all. Most of your You must keep in mind that this is truly a four-fold model based on
just two continuums: PACE (slower versus faster and indirect versus
direct) and PRIORITY (people versus goal and relationships versus task).
Each of these is divided up into four sub sets that are only nuance shades
– it is still a four box model. We simply can’t put The profiles in one of the major boxes will differ slightly but only nuances. Their qualifiers (descriptors in front of the main square such as thinking Socializer) is really a positional marker. In other words, it says that you are closer to the thinking box that the other two boxes. If you are in one of the inner boxes, it may be an indicator of your ability to adapt to and flex to the other styles. However, this conclusion should only be drawn based on where all of your observers put you. Both the MBTI and the DiSC actually have four unique aspects or continuums. (I know they wouldn’t describe it this way, but let’s just go with it for now). That means immediately a combination of at least 16 true different descriptions. Both are therefore much more sophisticated but, I assure you, for many of your clients this only confuses them. With the ease of computer generated profiles, both of these tools have created even more differentiation in some cases up to 72 unique profiles. At best the Platinum Rule has 16. The first thing to do if a client is concerned that the report isn’t Finally, ask them to suspend some judgment until they have had the
opportunity to get observer feedback. The discussion around the
perceptions of observers really is the perception that is important first. Your value comes in as a coach or trainer in making meaning for the client. It is your job to help the client work through the material. In the debriefing you can help them to interpret the meaning behind the words. You partner with the client to answer the question: so what?
Disclaimer: This material is intended for informational and educational purposes only. Financial, Legal and Professional information is not Financial, Legal and Professional advice. You should see a Financial, Legal or Professional in the area in which you live if you need advice. |
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©
Ward-Green
& Hill Associates Ltd. ~ 877 . 323 . 9137
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clients are going to love this tool and have fun with it. Others will want
to challenge you on every little detail. In our associates teleclass next
month, we will talk about how you can respond to these types of questions.
Meanwhile here is a little help.
everyone into four boxes nor will every one agree with every comment in
their report. 
"accurate". Have them go through it is check off what they do
agree with and "x" what they don’t. The first autoresponder
requests this. When you discuss it with your client, find out if they were
thinking of any specific role or situation when they completed the tool
that may have influenced how they completed the instrument. Perhaps they
completed it on how they wanted to be not their actual behavior. Or, due
to other factors, they may not have been focused on reading the questions.
Talk about how that may have had an impact.
Then compare the new views to the original profile.